Mission & Policy
Mission and Vision
The mission of the Thielen Student Health Center is to promote the optimal health of our university community by providing high quality, accessible, affordable and accountable health care that encompasses prevention, wellness and education and to support the academic success of the Iowa State University students while building healthy habits for a lifetime.
The vision of the TSHC is to be a center for excellence and the preferred provider of campus health care by improving the health and well-being of the student population and by supporting the university's efforts to become the very best land grant university in the nation.
The core values of the TSHC include:
Respect, which is in evidence when we–
- affirm the equality of all persons and the value of their cultures, ideas, and beliefs.
- are open-minded and approachable.
- hold all information shared in strict confidence.
Quality, which is in evidence when we–
- provide excellent health care that meets or exceeds medical standards.
- strive for continuous improvement in meeting medical standards and customer satisfaction.
Teamwork, which is in evidence when we–
- work together for the betterment of student's health and TSHC.
- Recognize the strengths and differences of each individual.
Caring, which is in evidence when we–
- are open with all those with whom we interact.
- respond compassionately to each individual's unique physical and emotional needs.
