New Prescriptions
- Prescriptions from healthcare providers licensed in the United States are accepted. Your prescription does not have to come from Student Health.
- Healthcare providers at Student Health are able to transmit prescriptions directly to the pharmacy. Check in with the pharmacy after your appointment if this service is chosen.
- The pharmacy is an approved pharmacy for the ISU Student and Scholar Health Insurance Pharmacy Program and the Graduate Assistant and Postdoctoral Research Associate Pharmacy Program.
Refill Prescriptions
- Refill a current prescription online here.
- You can also use our 24-hour telephone service. Just call us at (515) 294-7983 and follow the prompts. You'll receive a text when your prescription is ready for pick-up.
- Telephone service is monitored during business hours – for messages left after hours, you will be sent a text message to let you know when it’s ready the following day (if you have signed up for the text notification service).
- Active prescriptions located at another pharmacy can be transferred to the pharmacy by pharmacy staff. We’re happy to help you transfer the prescription - just give us a call at (515) 294-7983.
Please note: Contact your pharmacy for refills at least 3 business days before you run out of medication. Many insurance companies require authorization for certain medications. We will complete the authorization but it may take up to a week or longer. We cannot guarantee that your insurance will approve the request.
Over the Counter
No need to go off campus for cold medicine! A variety of over-the-counter products are available at a low price in the pharmacy and available for your browsing and quick purchase.
Charges and Insurance
- Please bring prescription insurance card to the pharmacy for filing electronic prescription claims.
- Prescription records are kept on file, and we can generate reports for manual filing or spending accounts if you need them.
- Pharmacy charges that insurance does not cover, including over-the-counter products, can be charged to your U-Bill or can be paid in-person at the Billing and Insurance counter located next to the pharmacy. Credit/debit cards as well as most HSA (Health Savings Account cards) are accepted.
If you have any questions, please contact the Student Health pharmacy at (515) 294-7983.
Pharmacy Staff
